Product Disclaimer

Homeopathy is recognized as a complementary system of medicine in many countries but may not be accepted by all medical authorities. The remedies and claims presented on this website are based on traditional homeopathic practice and principles, which are not always accepted by mainstream medicine or evaluated by the Food and Drug Administration (FDA) or other regulatory bodies.

We strongly recommend consulting with a qualified medical or healthcare professional before starting any homeopathic remedy, especially if you are pregnant, nursing, have a diagnosed medical condition, or are taking prescription medications.

By using this website and purchasing our products, you acknowledge that you understand the above and accept full responsibility for your health decisions. Our content and products are not a substitute for professional medical care or advice. Rooted Remedies is not liable for any damages or adverse outcomes resulting from the use or misuse of our products or reliance on the information provided on this website. Use of this website and our products is at your own discretion and risk.

The information and statements regarding these products and dietary supplements have not been evaluated by the Food and Drug Administration. Rooted Remedies products are not intended to diagnose, treat cure or prevent any disease. Please discuss any changes to your routine with your appropriately licensed medical provider. If you have a medical condition or disease or if you are currently taking any prescription medication,  consult your healthcare provider before discontinuing any drug or altering any drug regimen, including using specific dietary supplements in your routine. Do not attempt to self-diagnose any disease or ailment based on the reviews and do not use the information contained herein for diagnosing or treating a health problem or disease. Results may vary among users. Reviews of these products are not intended to be used as a substitute for appropriate health/medical care or the advice of a licensed physician or another medical professional. Rooted Remedies LLC and Rooted in Wellness Co LLC makes no warranty or representation, expressed or implied, as to the accuracy or validity of the information contributed by outside product review submissions. Rooted Remedies LLC and Rooted in Wellness Co LLC assumes no responsibility or liability regarding the use of such information. If you have a health concern or suspect you have an undiagnosed sign or symptom, please consult a physician or health care provider.

Shipping Policy: At Rooted Remedies, each order is prepared with care and intention. Becaue our remedies are made to order, we appreciate your understanding and patience with processing and delivery timelines. 

Processing Time: Most orders are processed within 5 business days. During sales, holidays or high-volume periods, processing times may be extended. 
Orders are shipping Monday-Friday, excluding holidays. 

Shipping Methods & Tracking: All orders are shipped via a tracked shipping method (USPS). Once your order ships, you will receive a confirmation email with tracking information. Please note that shipping timelines provided by carriers are estimates only and are not guaranteed. 

Delivered Packages: Once a package is marked “delivered” by the shipping carrier, it is considered fulfilled. 
Rooted Remedies is not responsible for: Packages marked as delivered but not received, stolen packages, packages delivered to incorect or insecure locations, delays caused by the carrier.
We do not issue refunds or replacements for orders that are confirmed delivered by the carrier.
If your package is marked delivered but cannot be located, we recommend: checking with household members or neighbors, inspecting the delivery area (porch, mailbox, side door, etc), contacting the shipping carrier directly to file a missing package claim.
We are happy to provide tracking details to assist with carrier inquiries.  

Incorrect Shipping Address: Customers are responsible for providing an accurate and complete shipping address at checkout. Rooted Remedies is not responsible for orders shipped to an incorrect address provided by the customer. Orders returned due to address errors may require additional shipping fees to be reshipped. 

Returns & Refunds: Due to the nature of our products, all sales are final. We do not accept returns or offer refunds once an order has shipped, except in cases of damage during transit. 

Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery and include: Your order number, clear photos of the damaged items and packaging. We will review and determine the appropriate resolution. 

Small Business Note: Rooted Remedies is a small, independently owned business. Remedies are prepared individually, not mass produced. We ask for your understanding as we balance customer care with the sustainability of our business. 

Contact Us: If you have any questions about your order or shipping, please contact us at info@shoprootedremedies.com