Privacy Policy
Privacy Policy
Last Updated: May 10, 2025
At Rooted Remedies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, shoprootedremedies.com, or subscribe to our email list.
1. Information We Collect
We collect various types of information in order to provide and improve our services:
a. Personal Information You Provide
- Name, shipping/billing address, phone number, and email address; Payment details (processed securely via third-party providers); Order notes and product preferences; Account details (if you create one).
b. Automatically Collected Information
- IP address, browser type, device information; Time zone, pages viewed, clicks, and site usage (via analytics tools)
c. Email Marketing Preferences
- Information you provide when subscribing to our mailing list (via Mailchimp), such as email address and name, email engagement data, including opens and clicks.
How We Use Your Information
We use the information we collect to: Fulfill and process orders via WooCommerce; Send you order updates, confirmations, and shipping details; Provide customer service and respond to inquiries; Personalize your experience on our site; Send marketing emails and newsletters via Mailchimp, if you opt in; Improve our website, services, and marketing strategies.
Sharing Your Information
We only share your information with trusted third parties as necessary to operate our business:
- WooCommerce: Our store is powered by WooCommerce, which processes and stores order-related data on our WordPress site.
- Mailchimp: If you subscribe to our newsletter, your email address and preferences are stored and managed via Mailchimp. Mailchimp tracks email engagement (such as opens and link clicks) to help us improve our communications. You can unsubscribe at any time via the link in any email.
- Other Third Parties: We may share your data with: Payment gateways (e.g., Stripe, PayPal), Shipping providers, IT and website support services, and legal authorities, if required by law.
We do not sell or rent your personal information.
Cookies & Tracking Technologies
We may use cookies to: Maintain your shopping cart and user session, analyze traffic via tools like Google Analytics, and tailor marketing via Mailchimp and other platforms. You can manage cookie settings through your browser preferences.
Data Security
We take reasonable steps to protect your data using secure protocols, encryption, and limited access. However, no method is 100% secure, and we cannot guarantee absolute protection. Users and customers agree that using and shopping on our website is at user risk.
Your Rights
Depending on your location, you may have the right to: Access, update, or delete your personal data, withdraw consent for marketing emails, object to or restrict certain data uses, request a copy of your data. To exercise any of these rights, contact us at info@shoprootedremedies.com.
Email Marketing (Mailchimp)
When you subscribe to our mailing list: You consent to receive promotional emails from us; Your data is securely stored in Mailchimp; You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
Third-Party Links
Our website may contain links to other websites (e.g., blog posts, product references). We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns, contact Rooted Remedies info@shoprootedremedies.com